CHATBOTS AND CHATBOT INTEGRATION
Chatbots can be built in two ways:
• Rule-based approach resulting in hard coding
• Machine learning that necessitates streaming data for the system to learn on its own
There are the basic Chatbots and then there are Chatbots with AI brains. We can build both types.
With the ability to help companies thrive and elevate customer experience, the potential of an intelligent chatbot is enormous. Chatbots are driving a paradigm shift towards how information about products and services is delivered and consumed. Companies are now extensively using Chatbots.